If you ever have a pipe burst, your first priority is turning your water off as fast as possible. You should search for your main valve outside, sometimes located near an outside wall. You will also find a master valve near the street or sidewalk, which may require a special tool to turn on and off. This master valve is frequently found in a buried box that can be accessed through a metal or cement lid.
If you are unable to turn off your water, call us to let us know that you have a water emergency. We will let you talk with one of our plumbers so that they can help you locate your valve and turn off the water. We will also send a plumber to fix the problem as fast as we can.