1. If there is no water running in the toilet, or you flush and no water flows into the bowl, start by checking the water in the tank. Your tank should always have water that is about 1/2 ” from the top of the overflow pipe. This is the large vertical tube that is located in your toilet tank. You may need to replace some of the parts inside the tank if the water level is not sufficient. These can be purchased at any hardware store. If you need any assistance, please give us a call.
2. If you have enough water in the tank, but still can’t get water to run into the bowl, fill the toilet bowl with a bucket of water. If this causes your toilet to flush, then the water inlet located inside the rim of your toilet is most likely blocked.
3. If you use cleaning discs in your toilet bowl, this may be stopping the water from flowing. Break the disc with a tool such as a screwdriver while being careful not to damage the tank. This should help your toilet stop flowing again, even if you are unable to remove the entire disc. Whatever remains will eventually dissolve.
It is also possible that mineral deposits have collected around the rim as a result of hard water. Use a nail or other small item to clean out the build-up while being careful not to damage the bowl.
3. If your toilet bowl fills with water, but does not drain, your drain is clogged. Click here to read more information about clogged drains.
If your toilet keeps running long after it should be finished, check the chain inside the tank that connects to the rubber “flapper”. If the chain is loose, you should be able to shorten the chain by removing a few links.
Occasionally, your tank will leak into the bowl. This can waste lots of water and money. You should check your tank for leaks annually. Do this by dropping a few drops of food coloring into the tank. Come back to check in about 30 minutes. If the water in the bowl has become colored, then you have a leak in your tank. You may need to replace some parts within your tank.
If you have water leaking at the base of your toilet, check to see if your toilet has shifted. This can cause the wax seal on the bottom of your toilet to break down, letting the water leak out from underneath.
If your toilet has shifted, try shifting it back into position while sitting on it. If twisting it back into place does not fix the leak, then you may need to replace the wax seal.
If none of the quick fixes above solve your problem, then we would be happy to help you. Our skilled technicians can solve everything from a simple leak to a toilet replacement.